How to use this site
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How to use this site

The homepage

The homepage is the starting point of online shopping with Cubbees. From this page, you can browse through our entire range by selecting the product category you‘re interested in. The homepage also contains links to our customer services/information pages. At any point during your visit, you can return to the homepage by clicking the ‘home’ link at the top of the page, or on the Cubbees logo in the top left corner of your screen.

How do I search for products?

There are several ways of finding products on Cubbees.com. You can browse our online catalogue, search for specific products, or have an overview of our entire range with the help of our A-Z index.

  • Browse

    You can browse through our entire online catalogue by selecting one of our main product categories, from the 'Categories' box at the left of your screen. Each time you select a category from there, you'll then be shown a list of relevant sub-categories and criteria on the content area that you can select for further browsing. You can then select any of these sub-categories and browse until you find the product(s) you're looking for. You can also view products by different criteria, such as by brand, by price, etc.
  • Search

    You can search for products by name, brand or catalogue number. Just enter the type of product (e.g. eyelash, kettle, beauty) or the brand name (e.g. Rohto) into the search by word or catalogue number box and we'll return all of the products which match your chosen word. Entering a valid catalogue number into this search field will take you straight to that product.

How can I find the latest price cuts?

Coming soon

Having trouble accessing or using this website?

The most common problems encountered when shoping online are caused by the version or settings of your browser. You can usually check the version of the browser you are using by clicking 'Help' and then 'About ...'. In order to get the best possible online experience, we recommend that you use one of the following browsers:

  • PC users (Internet Explorer version 5.5 or later, Firefox 1.5 or later)
  • MAC users (Firefox 1.5 or later, Safari 3 or later)

You may download the latest browser version of Internet Explorer from:
www.microsoft.com

You may download the latest browser version of Firefox from:
www.getfirefox.com

You many download the latest browser version of Safari from:
www.apple.com

(Cubbees.com is not responsible for the content of external websites)

Browser settings on a PC or Mac:

To ensure you can use and access all areas of the website, we recommend adjusting your browser settings as follows:

  • Images turned on
  • JavaScript turned on. This website is best viewed with JavaScript enabled.
    To turn JavaScript on for Internet Explorer.
    1. From the Tools menu, choose Internet option
    2. Select the Security tab and choose Internet zone Custom level
    3. Scroll down the page until you find Scripting
    4. The first sub-heading is Active scripting, make sure the button labelled Enabled is selected
    5. Click OK, then OK again and select the Refresh button in the browser bar at the top of your screen.

    To turn JavaScript on for Firefox:
    1. From the Tools menu, choose Options
    2. Select the Content tab, then select the Enable JavaScript tick box
    3. Click OK, then select the Refresh button in the browser bar at the top of your screen.

    To turn JavaScript on for Safari:
    1. From the EDIT menu, choose preferences
    2. Select the security tab
    3. Check the 'Enable Javascript' option
    4. Click the X in the top left corner to close the window.
  • Cookies enabled
    Cookies are an integral part of the way our shopping trolley works. You can only shop, access a gift list or register at Cubbees.com if your browser is set to accept cookies. The cookie is only used to store your order details until you complete your order. Allowing us to create a cookie does not give us access to the rest of your computer and only we can read the information stored in our cookie. For further details please see our privacy policy.

    To set Internet Explorer to accept cookies:
    1. From the Tools menu, choose Internet options
    2. Select the Privacy tab and click on the Advanced button
    3. Tick the 'Override automatic cookie handling' box
    4. Select either the 'Accept' or 'Prompt' radio button and click ok
    5. Click OK

    To set Firefox to accept cookies:
    1. From the Tools menu, choose Options
    2. Select the Privacy icon, then the Cookies tab
    3. Tick the ‘Allow sites to set cookies’ box
    4. Click OK

    To set Safari to accept cookies:
    1. From the EDIT menu, choose preferences
    2. Select the Security tab
    3. Tick the 'Only from sites you navigate to' option
    4. Click the X in the top left corner to close the window
  • Pop-up blockers turned off
    We would never use pop-ups to display essential information but may occasionally use them to promote some of our latest offers.
  • Flash Player version 7 or later
    We currently use Flash Player 7 for many interactive areas on Cubbees.com. We recommend using the most recent version of Flash Player, which is available to download free from:
    http://get.adobe.com/flashplayer/ (this link will open in a new window)

(Cubbees.com is not responsible for the content of external websites)