Customer Services
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Customer Services

How to use this site
We hope you will find it easy to browse through our website. We have prepared a brief introduction on using our site at here.

Sign in & Registration
To register a new account, simply click the 'Create an account' link at the top right of each page on the website. To enjoy all the great benefits, don't forget to sign in each time you visit by just clicking the 'Sign in' link at the top of every page.

Voucher Codes
Voucher codes are a great way to save money on You may join Our Newsletter and we'll keep you up to date the latest voucher codes.

Gift Wrapping Service
Friendly customer service assistants are always waiting to greet you and attend your needs. Please leave a message on the comment box during checkout. 

Delivery Policy
Try our home delivery service and get as many items as you like, big or small, delivered to your door for hassle free. We deliver anywhere in the Klang Valley.

Cubbees understands how important security is to you and shall protect the security of your personal information and credit card details when you shop with us online.

Returns & Refunds
We're committed to selling high-quality products, we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought. Please make sure that you check your items carefully before they are used upon receiving. We also recommend that you keep your receipt or order number, as you might need it as proof of purchase in the event of any after-sales queries.

My account FAQs
Frequently asked questions about your account.

Site map
The links on this page can help you navigate your way around

Contact Us & FAQs
For general enquiries or feedback about our website or an order that you have already placed, write to us at here or call at +603 79802507. Customer service is usually available during the working hours, monday to friday between 9am to 6pm.

Terms & Conditions
Please read our Terms & Conditions carefully before you place an order on If you do not agree to these terms and conditions and/or our policy, please do not register for or use the site.

Privacy Policy
Cubbees is commited to protect the privacy for our customers. We strongly believe in protecting confidentiality and security of all your information. All customer information is strictly confidential. We'll not sell, lease, or share your personal information to ANYONE. We'll only use your information to process and deliver your order, to asnwer your inquiry and to inform you the latest news by email.